Frequently Asked Questions

Everything you need to know about your ultralight gear and apparel.

What is the average shipping time for your technical apparel?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on customs processing.

How do I care for my ultralight down jacket?

We recommend machine washing on a gentle cycle with a down-specific detergent. Tumble dry on low heat with two clean tennis balls to restore the loft and prevent clumping.

What is your return policy for worn gear?

We offer a 30-day return policy for items in new, unworn condition with original tags. For performance issues after use, please contact our warranty department.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping rates and import duties are calculated at checkout based on your specific location.

How do I know which size will fit me best?

Each product page features a detailed size guide with body measurements. Our apparel is generally designed with an 'athletic fit' for layering efficiency.

Are your materials sustainably sourced?

Sustainability is a priority. 80% of our current collection is made from recycled synthetics or RDS-certified down to minimize our environmental footprint.